Equipping the Office for Hybrid Work

IT strategy and planning are becoming increasingly complex as hybrid work changes previous straightforward projects and tasks.

Eric Krapf, No Jitter

September 1, 2022

2 Min Read
professional working on dual monitors
Alamy

Recently, I had a conversation with someone who works for a company with a hybrid model. This person has learned that mid-week, you have to log into their enterprise’s hotdesking system early if you want a good seat, as it fills up fast. Maybe that’s the next big side hustle, we joked: Scalping seats at your company’s office.

Things might not be that bad yet, but IT professionals need to consider plenty of issues when it comes to equipping the office for hybrid work. Irwin Lazar of Metrigy has a great post on No Jitter looking at some of the real challenges IT faces and may see grow as enterprises deploy hotdesking as a core element of their hybrid work strategy.

Irwin includes some interesting Metrigy data on what kinds of equipment enterprises are deploying for shared desks, and you should definitely read the whole post. The issue points to one of the fundamental questions about the hybrid office: How much should it cost to outfit an office for hybrid work, and how can you measure the cost against the work being done over a period of time?

When technology and space were relatively static and not ubiquitously shared, these questions were much more straightforward. The default was an office-based standard setup: Monitor, either a PC or a laptop plus a docking station, telephone, and accessories like a headset and wireless mouse. You could get a pretty good idea of what you were spending on technology for a given worker.

Related:The Future of Work Is Hybrid

Cost and benefit become harder to calculate in a heavily shared environment where people may be assigning technology assets to themselves on the basis of how they use the hotdesking and other systems. Thus, IT may have to ask more complex questions about who gets access to what technology in the office, and why. Should people who come into the office more frequently — whether by choice or necessity — get priority for seating, conference room usage, and other amenities? How might IT consider requests for enhanced options like dual monitors?

Read the rest of this article on No Jitter.
 

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About the Authors

Eric Krapf

Eric Krapf is general manager and program co-chair for Enterprise Connect, the leading conference/exhibition and online events brand in the enterprise communications industry. He has been Enterprise Connect's program co-chair for over a decade. He is also publisher of No Jitter, the Enterprise Connect community's daily news and analysis website.

Eric served as editor of No Jitter from its founding in 2007 until taking over as publisher in 2015. From 1996 to 2004, Eric was managing editor of Business Communications Review (BCR) magazine, and from 2004 to 2007, he was the magazine's editor. BCR was a highly respected journal of the business technology and communications industry.

Before joining BCR, he was managing editor and senior editor of America's Network magazine, covering the public telecommunications industry. Prior to working in high-tech journalism, he was a reporter and editor at newspapers in Connecticut and Texas.

No Jitter

No Jitter, a sister publication to ITPro Today, is a leading source of information and objective analysis for enterprise communications professionals and decision-makers faced with rapidly evolving technologies and proliferating business/management challenges.

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